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UK Accessibility

Supporting Your Needs At Our Attractions

We care about improving accessibility for everyone 


Over recent years, we've welcomed more and more guests with disabilities. To ensure we keep meeting people's diverse needs we're committed to listening to feedback and reviewing our facilities and the way we do things.

We want to be the attraction operator of choice for visitors with disabilities. We’ll achieve this by:

  • Ensuring our teams have the right training
  • Providing accessible environments
  • Making available information to guests to plan their visits
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Do you have an accessibility enquiry?

You can contact Merlin’s Accessibility Team ahead of your visit with any accessibility questions—whether it’s about facilities, support options, or anything else that will help you feel confident and prepared.
Please email the team via rideaccesspass@merlinentertainments.biz

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